If a local cancels a confirmed experience, you be notified immediately by email. Since we understand how this unexpected cancellation may affect your travel plans, we may penalize the local in order to prevent this behavior again.
Tour Republic may attempt to please you offering similar experiences with other locals. However, you have no obligation to book the suggested activity. In any case, you are more than welcome to explore Tour Republic and find another experience that meets your expectations.
If you do not wish to book another experience, we will process a full refund within 5-7 business days from the cancellation date. Please, read our Cancellation Policy for more details.