My husband & I had an amazing time with Ruby. We drove around Havana changing cars about 5 or 6 times. She took us to a lot of interesting places & we were able to get a great overview of Havana. After the day tour, she dropped us off at our cruise ship & we made plans for her to come pick us up at 0900 to take us to/from The Tropicana Show. It was so nice to already have the connection during the day...we felt safe & comfortable at all times. Ciao Ruby!